Talking about Machines: An Ethnography of a Modern Job (Collection on Technology and Work)

This is a story of how work gets done. It is also a study of how field service technicians talk about their work and how that talk is instrumental in their success. In his innovative ethnography, Julian E. Orr studies the people who repair photocopiers and shares vignettes from their daily lives. He characterizes their work as a continuous highly skilled improvisation within a triangular relationship of technician, customer, and machine. The work technicians do encompasses elements not contained in the official definition of the job yet vital to its success. Orr's analysis of the way repair people talk about their work reveals that talk is, in fact, a crucial dimension of their practice. Diagnosis happens through a narrative process, the creation of a coherent description of the troubled machine. The descriptions become the basis for technicians' discourse about their experience, and the circulation of stories among the technicians is the principal means by which they stay informed of the developing subtleties of machine behavior. Orr demonstrates that technical knowledge is a socially distributed resource stored and diffused primarily through an oral culture.Based on participant observation with copier repair technicians in the field and strengthened by Orr's own years as a technician, this book explodes numerous myths about technicians and suggests how technical work differs from other kinds of employment.

Product details

Hardcover : 199 pages
Title : Talking about Machines: An Ethnography of a Modern Job (Collection on Technology and Work)
Language : English
ISBN-10 : 801483905
Ranting : 3.5

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Talking about Machines: An Ethnography of a Modern Job
Talking about Machines: An Ethnography of a Modern Job: The Emergence of an Independent Women's Movement in America, 1848 1869 Paperback – 15 October 1996 by Julian E. Orr (Author)
Talking about Machines: An Ethnography of a Modern Job on
Book Description: This is a story of how work gets done. It is also a study of how field service technicians talk about their work and how that talk is instrumental in their success. In his innovative ethnography, Julian E. Orr studies the people who repair photocopiers and shares vignettes from their daily lives.
Talking about Machines: An Ethnography of a Modern Job by
This is a story of how work gets done. It is also a study of how field service technicians talk about their work and how that talk is instrumental in their success. In his innovative ethnography, Julian E. Orr studies the people who repair photocopiers and shares vignettes from their daily lives.
Talking about machines: An ethnography of a modern job
Download Citation | Talking about machines: An ethnography of a modern job | This is a story of how work gets done. It is also a study of how field service technicians talk about their work and ...
Talking about Machines: An Ethnography of a Modern Job
Talking about Machines: An Ethnography of a Modern Job Paperback– Labor's Bookstore. PaperbackPublished in 1996172 Pages This is a story of how work gets done. It is also a study of how field service technicians talk about their work and how that talk is instrumental in their success.
Talking about Machines: An Ethnography of a Modern Job
Buy Talking about Machines: An Ethnography of a Modern Job (Collection on Technology and Work) by Julian E. Orr (ISBN: 9780801483905) from 's Book Store. Everyday low prices and free delivery on eligible orders.
Talking about Machines: An Ethnography of a Modern Job
Talking about Machines: An Ethnography of a Modern Job (Collection on Technology and Work) [Orr, Julian E.] on . *FREE* shipping on qualifying offers. Talking about Machines: An Ethnography of a Modern Job (Collection on Technology and Work)
An Ongoing Machine Ethnography Toward a machine centered
Talking to a Google Home Mini. ... This would also require researchers of Machine Ethnography to keep and expand their curiosity, to learn, question, and create. References. Bowling, A. (1997).
Talking About Machines An Ethnography Of A Modern Job
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Talking About Machines Ethnography Of A Modern Job Author
talking about machines ethnography of a modern job author julian e orr nov 1996 Oct 28, 2020 Posted By Karl May Library TEXT ID 87931345 Online PDF Ebook Epub Library service technicians talk about their work and how that talk is instrumental in their success in his innovative ethnography julian e orr studies the people who repair